Human capital

Micro-learning for
Franchises & Networks

Give your new talents an integration that makes you want to stay. A smooth, engaging and memorable onboarding!

Face-to-face learning remains a strong learning experience

As long as it is well prepared, well exploited, and well prolonged. Too often, face-to-face sessions are experienced as isolated events, disconnected from before and after.

Between the diversity of profiles, field constraints and turnover, maintaining a high level of skills and alignment is a daily challenge. thanks to an integrated blended learning approach. Cards helps you make in-person training more effective, engaging, and memorable, while reducing knowledge loss after the session.

Key challenges for networks and franchises

  • Uniformity and consistency : ensure that each point of sale applies the same standards, values and methods.
  • Responsiveness : rapidly deploy new information or product updates.
  • Adaptability : take into account the diversity of profiles and maturity levels of franchisees.
  • Commitment : avoid information fatigue and maintain motivation over the long term.

In a network, the quality of the customer experience depends directly on the ability to train and align all actors... quickly, simply, and with impact.

plans

Simple!

plans

Keeping the human as the engine

Transform your sessions in progress at Fort network performance

Short, targeted and contextualized content

- Capsules lasting 2 to 4 minutes, easy to produce or reuse

Boosting the face-to-face thanks to digital support

With our Learning Routine® engine, benefit from an efficient and personalized anchoring system.

Anchoring learning after training with a microlearning path

In the days and weeks that follow, Cards takes over to:

Unified management and follow-up
Visualize the commitment and results of each member of the network, identify areas to be strengthened, and quickly deploy corrective actions.

See in action

Example of a franchisee onboarding Learning Routine ® with Cards

Duration: 6 weeks — Progressive pace (2 to 3 capsules/week)

Week 1 — Immersion in the brand universe

  • Day 1: Brand presentation — History, values and strategic vision.
  • Day 3: Charter and visual DNA — Graphic codes, communication tone, brand consistency.
  • Day 5: Typical customer journey — From reception to after-sales service, key points of the experience.

Week 2 — Standards & compliance

  • Day 8: Quality standards — Product/service standards, health and safety rules.
  • Day 10: Regulatory compliance — Legal obligations specific to the sector and to the franchise.
  • Day 12: Good reception practices — Posture, language, customer welcome and management of delicate situations.

Week 3 — Business Processes

  • Day 15: Inventory and supply management — Procedures, tools, order cycles.
  • Day 17: Digital network tools — Intranet portal, control solution, reporting.
  • Day 19: Reporting methods — Data to be transmitted, key indicators, frequency.

Week 4 — Commercial excellence

  • Day 22: Brand specific sales techniques — Arguments and scenarios.
  • Day 24: Upselling & cross-selling — Optimize the average basket without degrading the customer experience.
  • Day 26: Complaints management — Transform dissatisfaction into an opportunity.

Week 5 — Network engagement & animation

  • Day 29: Role of the franchisee in the community — Sharing best practices and feedback from the field.
  • Day 31: Use of marketing materials — Local and national campaigns.
  • Day 33: Team animation — Internal communication and motivation of employees.

Week 6 — Consolidation & perspectives

  • Day 36: Summary quiz — Validate the mastery of essential knowledge.
  • Day 38: Personalized action plan — Objectives 3 months post-opening.
  • Day 40: Exchanges with a franchisee mentor — Feedback and advice.

Why does it work?
  • Adapted pace : 2 to 3 capsules per week to avoid overload while maintaining commitment.
  • Logical progression : from brand culture to operational skills.
  • Interaction and follow-up : quiz, action plan and mentoring to anchor knowledge and create a link with the network.

Give your network a tool that adapts to its pace

With Cards, training and network information become a strategic asset: clear, engaging, adapted to the field... and above all followed by measurable effects.


Schedule a demo with our teams.

Customer reviews

They testify

Our customers tell you how Cards streamlined their workflows and stimulated anchoring without negatively impacting the QWL and productivity of their teams

More than 200 companies trust us, for nearly 100,000 users around the world.

Very intuitive and easy! A real time-saver in creating my courses, distributing them and following up. My teams are also happy and hardworking!

Deborah G.

My English School France

We have been using Cards since 2021 and the impact is strong on the quality of the courses offered:
+200% Field application of new skills +300% of the operational results of the teams

anna

My Learning Store

Cards allows you to go quickly and be effective in both creating and sharing micro-courses.

Véronique

Naos

We were able to design more than 50 micro-courses in 6 months, in an intuitive, efficient and professional manner, for our customers.

Nicolas B.

Consultant Trainer

Very useful as a complement to health and safety training. Everything has been designed to create its modules easily, without special computer skills.

Ludovic A.

SST trainer

TaskHub takes care of the small details so we can focus on what matters most. It's truly!

Emily R

Web Developer