How do you measure the real impact of training?

Measuring the real impact of training means checking what sticks and what gets applied, not just what was completed. The completion rate shows that content was viewed; it says nothing about what the employee still knows 1 month later. Useful indicators are tracked over time:

1. Retention: quiz scores at D+7 and D+30, compared with the initial score.

2. Consistency: session frequency and responses to reminders.

3. Progress: how scores on the same concept evolve over the routine.

4. On-the-job application: manager feedback, business metrics (incidents, quality, compliance), self-assessment.

The first 3 indicators are available in the Cards dashboard, with Excel export (gamification and analytics). The 4th is built with your business data: that's where return on investment is decided. To put a figure on it, read how much training without retention costs or take the free retention assessment.